The director's actions when restricting mail and initiating discharge were:

• A. Authorized by policy
• B. A routine measure
• C. In keeping with client consent
• D. A violation of the administrative rules

Answer: (D)

Restricting mail and initiating discharge must follow established administrative rules and the due-process protections built into recipient rights. If the director took those actions without proper authorization, documentation, and, when required, informed consent, it infringes on the recipient’s rights and exceeds what the rules allow. Policies exist to safeguard confidentiality, safety, and fair procedures; bypassing those steps means the actions aren’t supported by administrative rules. These aren’t merely routine or permissible simply because a recipient consents, unless the consent and procedures are clearly documented and aligned with policy.